SERVICES
- Priority liaison with inhouse support for Unleashed, Dear, Shopify and Woocommerce
- Platform integrations
- Training
- Remote system checks
- SEO & Digital Marketing
- App Development
- Email signature creation
- Logo creation
- Adding and deleting licences
- Resolving sending, receiving, archiving issues
- Password resets
- Consolidation
- New staff setups (Office 365, Windows, Workspace)
- Firewall installation
- Settings adjustment
- Virus scans
- Plugin updates
- Content updates
- Theme updates
- Product updates / removals (for ecommerce)
- Analytics updates
Platform Support
Once we have deployed your platform/service (e.g. inventory management system, emails platform)
we can provide ongoing support charged on a monthly retainer.
PLATFORM SUPPORT 1
Fast Response TimeLive online shared screen
1 on 1 problem solving
1 hour per month of online support;
additional time charged at
$29 per hour
PLATFORM SUPPORT 2
Fast Response TimeLive online shared screen
1 on 1 problem solving
2 hours per month of online support;
additional time charged at
$27 per hour
PLATFORM SUPPORT 3
Fast Response TimeLive online shared screen
1 on 1 problem solving
3 hours per month of online support;
additional time charged at
$25 per hour
OR pay as you go for $39 / hour
Technical Support
Let us help with all your technical needs however simple or complex.
This covers all new development such as new website content,
new staff training & new system integrations.
TECHNICAL SUPPORT 1
Fast Response TimeSimple updates e.g
New website page
Website changes
Analytics update
And more …
TECHNICAL SUPPORT 2
Fast Response TimeStaff training
Dashboard builds
Integrations of existing platforms
Complex new section of a website
And more …
TECHNICAL SUPPORT 3
Fast Response TimeSoftware development
App development
System integrations
Server deployment
And more …
