Support | Collaboration, Productivity Apps

ONLINE SUPPORT SERVICES

We are on hand with the necessary skills and tools to assist when you need it most,
so that your business and brand can keep growing.

SERVICES

Cloud software

Meet your business challenges head on with cloud computing services related to:

Priority liaison with inhouse support for Unleashed, Dear, Shopify and Woocommerce
Platform integrations
Training
Remote system checks

Consultation

We are on hand to work on ideas and focus on queries pertaining to:

SEO & Digital Marketing

App Development

Design

Our design services make cutting-edge design-led thinking available to organisations of all sizes and budgets:

Email signature creation

Logo creation

Emails

Whatever your email requirements are, our team of skilled professionals is at your disposal in assisting you with the following:

Adding and deleting licences
Resolving sending, receiving, archiving issues
Password resets
Consolidation
New staff setups (Office 365, Windows, Workspace)

Network

To help find the best IT security solution for you and your business, we can assist with the following:

Firewall installation

Settings adjustment

Websites

Focus on growing your business and let us take care of the maintenance of your website with:

Virus scans
Plugin updates
Content updates
Theme updates
Product updates / removals (for ecommerce)
Analytics updates

Platform Support

Once we have deployed your platform/service (e.g. inventory management system, emails platform)
we can provide ongoing support charged on a monthly retainer.

PLATFORM SUPPORT 1

Fast Response Time

$29 Per Month

Live online shared screen
1 on 1 problem solving
1 hour per month of online support;
additional time charged at
$29 per hour

PLATFORM SUPPORT 2

Fast Response Time

$55 Per Month

Live online shared screen
1 on 1 problem solving
2 hours per month of online support;
additional time charged at
$27 per hour

PLATFORM SUPPORT 3

Fast Response Time

$75 Per Month

Live online shared screen
1 on 1 problem solving
3 hours per month of online support;
additional time charged at
$25 per hour

OR pay as you go for $39 / hour

Technical Support

Let us help with all your technical needs however simple or complex.
This covers all new development such as new website content,
new staff training & new system integrations.

TECHNICAL SUPPORT 1

Fast Response Time

$45 Per Hour

Simple updates e.g
New website page
Website changes
Analytics update
And more …

TECHNICAL SUPPORT 2

Fast Response Time

$55 Per Hour

Staff training
Dashboard builds
Integrations of existing platforms
Complex new section of a website
And more …

TECHNICAL SUPPORT 3

Fast Response Time

$75 Per Hour

Software development
App development
System integrations
Server deployment
And more …

We can assist with any of your IT requirements

Contact us today to get things underway!

PLATFORM SUPPORT 1

PLATFORM SUPPORT 2

PLATFORM SUPPORT 3

TECHNICAL SUPPORT 1

TECHNICAL SUPPORT 2

TECHNICAL SUPPORT 3

Hello!